CANCELLATION POLICY

Due to the high volume of orders, we prepare your gift boxes in advance before your gift box arrival date.

Full Refund

If you need to cancel your order, we can provide a full refund if you notify us within 24 hours of ordering or at least 2 working days before your scheduled delivery date. 

50% Refund

If you notify us 24 hours after ordering, or less than 2 working days to your scheduled delivery date, we can provide a 50% refund for the cancellation.

Please email info@celebrationbox.co.nz if you need to change or cancel your order.