SHIPPING & DELIVERY

 

We deliver NZ wide

We are based in Auckland, however we can deliver New Zealand wide (excluding PO Boxes).

You can select any dispatch date at the check out. 

Delivery to Rural addresses can be take 1-2 days longer than our overnight service.  We therefore don't deliver donuts, fresh flowers and other non-perishable goods to rural addresses.

How can I choose a date to get my order?

You can select a desired delivery date at the check out. We will send the gift box out the day before for our overnight delivery service or same day if using our Auckland same day service.

Keep an eye on your tracking as this will be updated once the gift box has been dispatched by us.

We will try our best to get your order to you on the selected delivery date and 95% of the time we will, however, as we use a third party delivery service, delivery IS NOT 100% GUARANTEED on your selected delivery date.

Rural addresses WILL take longer.

What if I need to request a delivery time?

Due to the volume of orders being shipped, unfortunately this is not an option.

For our overnight service orders are normally delivered between 9am - 5pm on the estimated delivery date.  

For our same day service boxes can be delivered up to 7pm, if a box is clearly for a business location we attempt to get the delivery there before 5pm. If your delivery is to a school we will attempt to deliver by 3pm if we have your order early (prior to 9am).  

IMPORTANT
We will try our best to get your order delivered on the requested delivery date, we will do our part and ensure it is sent on time, however due to a number of factors (road closures, courier issues, unexpected demand or act of god events), we simply can't guarantee delivery.  Be assured however we take Celebrating seriously and where we've let you down, please let us know by emailing info@celebrationbox.co.nz